Catalog
Русский
Русский Перейти на RU-версию
Phone: +375 29 555-93-16
E-mail: support@tunservice.ru

Contract Offer

Terms of Use of the Website

  • 1.1. These terms (hereinafter – the "Terms") constitute legally binding requirements of Online Technologies LLC, established when Online Technologies LLC provides third parties with access to the website https://www.tunservice.by (hereinafter – the "Website"), its functionality, and the information made available through the Website.
  • 1.2. Only a legally capable person of full age in accordance with applicable law may use the Website and place orders for services via the Website.
  • 1.3. By using the Website and its individual functions, the person using the Website agrees to these Terms.
  • 1.4. Terms and definitions used in these Terms and in other legally significant documents posted on the Website:
    • Order – a duly completed and generated via the Website request of the User for the provision of services selected by the User on the Website.
    • Service Provider (https://www.tunservice.by) – a person entering into relations with the User under a services or works contract and assuming obligations towards the User on the basis of an order placed by the User on the Website.
    • Package of Services – a set of services (two or more) in respect of which an order may be placed by the User on the Website.
    • Personal Account – a separate section of the Website that enables the User to access additional functionality, including but not limited to:
      • • viewing orders previously placed and services previously purchased via the Website;
      • • confirming and paying for service orders that were previously viewed and/or generated but not paid for by the User;
      • • storing and modifying information required to place an order via the Website.
    • Online Technologies LLC (Reg. No. 193725039), a legal entity registered at: Republic of Belarus, 220088, Minsk, Zakharova St., 59, office 307, is the owner of the domain name and the rightsholder of the Website, which hosts information about the Service Providers' services available for ordering. Online Technologies LLC is authorized by the Service Provider to accept funds from Users placing orders for the services or works of Service Providers whose information is posted on the Website.
    • User – a legally capable individual who uses the Website and has acceded to these Terms of his/her own free will and in his/her own interests or in the interests of a person he/she represents. The User must carefully review the legal information posted on the Website.
    • Website – a software product accessible on the Internet at https://www.tunservice.by and its subdomains, intended for searching and providing, based on requests and the functionality of the service, information about works and services offered for purchase by third parties.
  • 1.5. Under these Terms, third parties are granted the right to use the Website within its functional capabilities. The law of the Republic of Belarus applies to these Terms and to other legally binding documents published on the Website.
  • 1.6. If links on the Website lead to web pages or websites on the Internet created by third parties, Online Technologies LLC is not responsible for the quality of such web pages or websites, nor for the content posted on such web pages or websites.
  • 1.7. Access to the Website is provided on an "as is" basis free of charge. Online Technologies LLC does not guarantee continuous and uninterrupted access to the Website. Online Technologies LLC is not liable for failures and interruptions in the operation of the Website or for any loss of information caused by them.
  • 1.8. When using the Website it is prohibited to:
    • • use software or take actions aimed at disrupting the proper functioning of the Website or obtaining unauthorized access to information posted on it;
    • • use, without the prior written consent of Online Technologies LLC, software for the automatic collection of information on the Website and/or interaction with the Website and its functionality;
    • • take actions that may lead to malfunctions or failures in the operation of the Website, as well as any actions aimed at circumventing established restrictions; if a person using the Website interferes with its normal functioning, Online Technologies LLC is not liable for any failures or improper functioning of the Website or any part of its functionality;
    • • use the Website in any way other than through the interface provided by Online Technologies LLC;
    • • unlawfully collect and process personal data of other persons or other information posted on the Website;
    • • reproduce, duplicate, copy, provide access to the Website for consideration, or otherwise restrict access in any way;
    • • use the Website in commercial activities without an appropriate agreement concluded with Online Technologies LLC;
    • • use the Website for unlawful purposes;
    • • use intellectual property objects posted on the Website without the rightsholder's consent;
    • • modify, improve, translate into other languages, decompile, disassemble, decode, emulate, impair the integrity of, or reverse engineer the source code of the Website or any part thereof;
    • • use the Website on behalf of another person without proper authority.
  • 1.9. In the event of a breach of these Terms by any person, Online Technologies LLC reserves the right to restrict or completely block such person's access to the Website, in whole or in part, without prior notice, and to seek protection of its rights.
  • 1.10. Online Technologies LLC reserves the right at any time to change the design of the Website, its content, and its functionality without prior notice to the User or third parties.
  • 1.11. Online Technologies LLC reserves the right to amend this document unilaterally without notifying Users. Persons using the Website must independently and regularly monitor changes published on the Website.
  • 1.12. Online Technologies LLC does not guarantee that the Website or any information thereon will meet the User's purposes and expectations, nor uninterrupted and error‑free operation of the Website as a whole or of its individual functions.
  • 1.13. Online Technologies LLC is not liable to the User or to third parties for any consequences of the use or the impossibility of use of the Website or of the information posted on it.
  • 1.14. The User understands and agrees that he/she must independently assess all risks associated with the use of information posted on the Website, including assessing its reliability, completeness, security, lawfulness, and usefulness.
  • 1.15. Online Technologies LLC is not responsible for the availability of resources to which links are posted on the Website, including the availability of Service Providers' websites, nor for the compliance of such resources with legal requirements.
  • 1.16. Except as expressly provided by law, Online Technologies LLC is not responsible for the timeliness or accuracy of information provided on the Website.
  • 1.17. The User agrees that Online Technologies LLC is not liable for and does not compensate any losses (direct or indirect) arising from failures, interruptions in the operation of the portal's services, or improper operation of the portal's services, including those caused by actions or omissions of third parties providing communication services.
  • 1.18. Online Technologies LLC is not responsible for the operation of third‑party websites through which the User may access the portal, including the actions or omissions of such third parties.
  • 1.19. The User bears full responsibility for maintaining the confidentiality of his/her identification data (login and password) and for all actions performed under such login and password. Online Technologies LLC is not liable for and does not compensate losses (direct or indirect) incurred as a result of unauthorized use of the User's identification data by third parties.
  • 1.20. The User bears full responsibility under applicable law for consequences arising from the provision of inaccurate and/or knowingly false contact information and is liable for infringement of the rights and interests of other persons resulting from such actions.
  • 1.21. The User bears full responsibility under applicable law for unlawful actions involving bank cards or other payment instruments aimed at placing and paying for an Order.
  • 1.22. Payment for the Order is made using bank cards of the BELKART, VISA, and MasterCard payment systems. Payment by bank card is made after verification and confirmation of the Order, with the User being redirected to the payment gateway.
    • 1.22.1. The User represents and warrants that he/she is the holder of the bank card used to pay for the Order and bears full responsibility to Online Technologies LLC and to the Service Provider for breach of this warranty. The User is not allowed to pay for an Order using a bank card if he/she is not the cardholder.
    • 1.22.2. When paying for an Order, the User who is the bank cardholder shall enter the following card details: card number (without spaces), card expiry date, and three‑digit security code (the three digits on the reverse side of the card). Transmission of this information is carried out with all necessary security measures. The payment gateway complies with payment system security standards and enhanced PCI DSS reliability standards. Confidentiality of the card details provided by the User is ensured by secure data transmission (SSL).
    • 1.22.3. If the User's card‑issuing bank supports 3D Secure technology, then in accordance with 3D Secure requirements, the card‑issuing bank may, when an Order is paid for, require the User (the cardholder) to undergo additional authentication. The need for and method of such additional authentication is determined by the card‑issuing bank or the payment gateway.
    • 1.22.4. If the currency of the User's bank card differs from the currency of the Order presented on the Website, the User's card‑issuing bank will convert the amount into the currency of the User's card at its internal exchange rate; as a result, the amount in the card currency may differ from the final Order amount. By making the payment, the User confirms that prior to payment he/she has obtained information about the card‑issuing bank's internal rate and the amount of any conversion fee and is aware of the final amount in the card currency.
    • 1.22.5. Payment is deemed to have been made after authorization of the User's bank card by the card‑issuing bank.
    • 1.22.6. When paying by bank card, cash refunds are not permitted. The refund procedure is governed by the rules of international payment systems.
  • 1.23. When paying by bank payment card, cash refunds are not permitted.
  • 1.24. Settlements with the Service Provider in the event of a refund of the amount paid for goods or upon termination of a service agreement are made in the same form in which payment for the goods or services was made, unless otherwise agreed by the parties.
  • 1.25. The refund procedure is governed by the rules of international payment systems.
  • 1.26. The procedure for returning goods is regulated by the Law of the Republic of Belarus of 9 January 2002 No. 90‑Z "On Consumer Rights Protection".
  • 1.27. The User has the right unilaterally to withdraw from a contract for the performance of work (provision of services), subject to payment to the Service Provider of the expenses actually incurred by it, unless otherwise provided by law.
  • 1.28. To refund funds to a bank card, the User must complete an "Application for Refund of Funds" form, which is sent by the Service Provider upon request to the User's e‑mail address, and send the completed form together with a copy of the User's passport to support@tunservice.ru.
  • 1.29. A refund will be made to the bank card within 21 (twenty‑one) business days from the date the Service Provider receives the "Application for Refund of Funds".
  • 1.30. The period for review of the Application and refund of funds starts from the moment the Service Provider receives the Application and is calculated in business days, excluding public holidays and weekends.

Contact details

For technical issues related to placing and paying for an order on the Website, please contact Online Technologies LLC, e‑mail: help@onlinetech.by, phone: +375 29 555‑93‑16.